Grout Medic Customer Testimonials
Robert and Diane just left, and they made that shower look brand new...
We are very, very pleased with the work you did.
[Henry] did a beautiful job... You've got a good worker there.
Hector did a fantastic job. We were very happy with the level of service we received.
I just couldn't be more happy with the job you all provided today. I wanted to call and let you know and thank you very much! I will definitely recommend your company as well as Hector to other folks. I appreciate it - thank you!
Sara M., Castle Pines North
I just wanted to tell you how pleased I was with your company. Your attention to detail and the customer's schedule was amazing. My husband and I owned a shower door manufacturing and installation company in CA, and I know how important it is to please your customers, while trying to schedule your workers in many different directions! This was back in the 80's so the best way to reach our installers or for them to call ahead to the customers, was pagers and payphones! You have taken advantage of the technology available today and used it to bring and amazing degree of customer service.
Hector finished his previous job early and called to see if he could come earlier than the appointment time. Since I wasn't home yet, we made a plan to meet within the hour. He was very friendly and respectful of my home by wearing the booties and protected the bathroom carpet with a tarp. His removal and re-caulking was excellent! Having my own resident shower door man, I've never had to hire anyone to re-caulk the shower. But since my husband passed away a few years ago, the shower really needed to be done. I was a bit apprehensive about choosing a company. I took advantage of your AmazonLocal coupon and it was one of they best experiences I have had using one of those types of coupons.
Thank you and thank Hector. You run an amazing company with really great employees! Which means to me that you are a really great person to work for! You can be sure that I will recommend you to my friends, and I will be calling again should I need your services.
I am sorry I don't know the names of the wonderful couple who just cleaned and totally transformed our floors, but WOW!!!! I want to thank them again, and tell you all what a fabulous job they did! Our floors have never ever looked this amazing. I was almost wanting to tear them out and put in new tile, but not anymore.
Thank you Thank you Thank you! Great job!
P.S: I emailed a pic to neighbor this morning and she wants to do her floors!
Thank you so much for the beautiful and professional work Hector did on your behalf at our home yesterday. The shower looks new. He is an artist with grout. We can tell how much pride he takes in his work. His attitude and professionalism are outstanding. We will definitely recommend your company to our family and friends.
Doug L. & Henry R.
Jesus, Please convey our gratitude and compliments to George for the beautiful work he did restoring our master bath today. It looks brand new. My husband had said he wanted our shower restored as his Christmas gift and now keeps commenting how impressed he is. We will definitely recommend your company to anyone we know who is looking for similar home improvement. Thank you!
Jesus, Hector just left and once again I want you to know how impressed I am with his work. He never stops and the results are amazing. Thank you so much for getting this project done for me so quickly and beautifully.
It looks terrific and our master bath tile is now refreshed! We also appreciate your respect for our home—no cleanup was necessary.
Just to let you know Hector was here and did a great job.
He explained everything he was doing, and is an asset to your company.
G & J Campbell
Hector, You did an amazing job. It looks like a brand new bathroom. Thank you for your hard work!
Shannon and Scott E.
I will definitely call you in the future should we need help again. I am so happy with my "new" master bath. It is clean and absolutely lovely!!
Thank YOU very much.
Hi - I just wanted to follow up and let you know how happy we are with the work that your crew did on our project. The fireplace and tub both look great, and the crew's cleanup job was incredible. Thanks again!
Please be advised, we were extremely happy with Jorge’s work. He was a pleasure to have around and did a wonderful job.
Thanks, the work looks great. We have used the shower and the new grout installed and the tile seems to be good. Thanks.
Thanks Jesus for providing this. Henry did a great job last Saturday and we are very happy with the result. Thanks!
Thank you very much! We are very pleased with the quality work performed.
Joel & Launa G.
Hi, Carlos did a fantastic job restoring my tub yesterday. I am so glad. Thank you!
Harold, Your team did an awesome job for us. Replacing the title in both the master and main bathrooms and refinishing the marble in the entry and power room was a big job with the potential of a lot of disruption and mess throughout our home. You team under your and Chris direction was very professional, and organized, timely. When they finished they clean up after themselves and left our home is great shape. I also very much appreciate the fact that the original bid was the final invoice without any surprise extra charges. It was a truly a pleasure to have Grout Medic in our home. Thank you for a job well done!
Chuck and Emma S.
Thank you! We are very pleased with the results of Hector's work. We have told our family and friends about you and will continue to spread the word. Thank you for the excellent customer service.
Sarah and Steve
I just wanted to let you know that your technician did an excellent job. We were more than pleased with the work he did - everything looks GREAT. We will definitely be recommending the grout medic to our friends.
He called to say "Carlos did a great job. He was very professional and courteous. He cleaned up after himself. He is a very good employee. I have had a flooring business for 40 years and recognize a good employee. We will be using you again in the future!
My husband and I are thrilled by the work that Ashley did for us yesterday. She came in with a smile and a fabulous attitude and patiently scrubbed away until the grout was clean. She helped us select the perfect grout sealer and it looks great. We had a large chip in one of the tiles and she artistically caulked it and we can’t even tell it is chipped anymore. We have lived in the house for 14 years and it looks like the kitchen floor was newly installed yesterday!
George of The Grout Medic did a fantastic job! He was very meticulous and eager to please. My tub, showers, and floors look nearly new. I would highly recommend The Grout Medic.
Thanks – the areas worked look great!
Matt and Ashley D.
I would to let you know that George did an excellent job. He is polite knowledgeable and efficient. It was a pleasure to have him do the needed work.
Frank & Betty K.
Carlos did a great job.
Thank You! You guys are awesome!
His work is like a piece of art. I can't wait to see what the other bathroom will look like. : )
Hector just left and he did a fabulous job. We are beyond delighted. He is such a great worker...Your color suggestions for the grout were spot on. What a pleasure to work with your company. Thank you!
It was a pleasure doing business with you. Miguel did an outstanding job! We look forward to having you come and perform some more work for us.
Thank you very much for your company's prompt attention to our service needs. We very much appreciate the professionalism of the entire chain of people in your company. From your initial visit to our old and new home to the technicians that serviced our homes, to the front office personnel, we sincerely appreciate your attention to customer service. We will use your company again and have already referred a friend to you.
Thank You for such a wonderful job. George was great and very professional. We will be calling you in the future for sure!
Thank you so much! I never would have imagined how good my bathroom could look again! It has been restored to its original beauty. I will call on your company again!
Thank you for a great job. My shower looks like new again! Miguel did a great job.
Well done, he did a great job.
Thank you! Henry did a great job and was very apologetic about being late. I appreciate the notice and the fine job he did.
Thank you the floors look great!
The job you did was extraordinary. I was blown away as I thought there was no hope for that bathroom. I will be calling you every time I need grout help. Thanks for your expert handling of my problem! I'll review you online!
Thank you. Your workers did an excellent job. WE will not hesitate to use you again.
Thank you! Everything looks fantastic & I will recommend you to my friends.
Jorge did an amazing job!! It looks better than I could have imagined!!!
Jennifer O., Parker
I want to thank you and your team for the fabulous job on my tile floors. It looks like a totally different floor. Henry and Miguel were great to work with and are good ambassadors for your company. They kept me advised on everything they were doing, what I should do to keep up the appearance of the tile and cleaned up to where I could see no evidence they were here. I will be singing your praises to my clients and friends.
Carlos showed up on time and did a wonderful job. Thanks for a job well done, as always.
I just wanted to let you know how amazing my bathroom looks! Henry did a fantastic job! I will recommend The Grout Medic every time!
Just wanted to thank you for a great job! Your employee was extremely professional and courteous! I will recommend your services to friends and associates.
Miguel was very nice and professional, and he did a great job!
You guys did an amazing job, I am impressed with your company and will refer you.
Thank you so much for restoring my bathrooms. I am extremely satisfied with the work that was done and the professional staff who came to my home. I intend to put you on the Coventry neighborhood "recommended contractor" list and would be happy to provide references for further work.
Terri H., Littleton CO
The showers look just grand! I have been telling people all about you. Thank you for your time!
Since I was a little apprehensive about hiring a service to do the repair work, I expected a quick, in and out, collect the bill and move on experience. What I got was a technician who took his time, did more than I expected and the shower and floor turned out amazing. Thank you for completing the repairs work and far exceeding my expectations.
I am so very pleased with the quality of your services!
I am so delighted with my 'Grout Medic' experience. From scheduling the appointment to completion of tile cleaning, sealing, and caulking, my experience with Grout Medic has been stellar. The completed job was amazing and met all my expectations. I shall certainly use your services again as well as sing your praises to all my friends.
Thanks Jesus...I appreciate the excellent work of your tech Miguel. He was extremely professional and courteous.
We are pleased with the work. Jorge was very good, hard worker, and did an excellent job. Henry was good too. I even give Harold a 10 for his customer service, quote, and friendliness! Will recommend. Neighbors have already been over. Thank you!
Henry just left. It is 5:46 and he finished every last thing. A few times he asked if I liked something and I asked him to add a little here or change something, he did, very patiently. I noted on the second sheet of my work order that he is by far one of the hardest working young men I have met and his work ethic is commendable. He did excellent work I don't think he took lunch break and you are right, he is a detail person! It was a pleasure having your staff, especially Henry, in my home. Your company is fortunate to have such a hardworking employee. Thanks again,
GloriAnn K., Denver
Thank your amazing team, Miguel and Henry, so much for cleaning and repairing my kitchen grout and tile and for caulking the bathrooms. Everything turned out great! I'm attaching the before and after pics. The areas around the fridge and sink are most delightfully improved! I think that those stains were either bleach or the heavy calcium build up from my over-calcified water. I'm very pleased with the work and with the professionalism of your services and team. Everything looks fabulous! Both Miguel and Henry took great care and pride in the jobs they did, and I think they are great! I'm definitely referring to others!
Mary R., Denver
I just wanted to write a quick follow-up email to compliment you on the excellent experience that I have had with Grout Medic. From the initial contact, efficient scheduling and follow up, reasonable quote and, most importantly, high quality work. George just left my home. My 30 year old shower looks brand new and my bathroom is cleaner than when the work was started. Please feel free to use me as a reference. I appreciate your commitment to quality and customer service.
Heather O., Denver
You all did a great job of grouting. I couldn't be more pleased with the way the shower looks. It is as if it was a brand new shower. Please let your men know that we appreciate them! It took longer than expected because of the wall repairs that they had to do, but the overall results are amazing. Thanks so much.
Madge G., Denver
Very happy with our project of kitchen counters and bathrooms! The technicians did a wonderful job, and we will call soon to schedule the next part of the project.
Sharon P., Aurora
I just wanted to drop you a quick e-mail to let you know how very impressed I am with Hector (crabby Paul is even impressed). Hector is very professional, polite, hard-working, and an expert at what he does. The bathrooms look brand new just like you promised. I would recommend both your company and Hector to any of my friends and neighbors.
Marty P., Highlands Ranch
Just wanted you to know that Carlos did an excellent job and everything looks good. I appreciate you being able to fit me in so quickly. Thanks again!
Jolene K., Highlands Ranch
We were looking to replace our tile in our master bath and shower because the grout was so discolored and worn. I called the Grout Medic hoping to buy time and not looking forward to paying the crazy estimates I had received for replacement. Much to my delight and surprise my tile and grout looks like new and not even close to needing replacement Both Jesus and Harold were great to work with, on time, polite and most of all honest.
Thank you both so very much.
I'd like to thank you for the great work cleaning up the two showers in my
home. David and George arrived on time with all the tools and supplies they
needed. They went right to work and took extra care to protect my home while
they worked. They were courteous and kept me informed as to their progress.
When the job was done the tile work looked like it was new. I am very happy
with the results and the way your company took care of the job.
I have been very pleased with the customer service and treatment that I have received from you,Renee, in the office and the techs that came to do the work.
The day I called the office to inquire about your company and the service that you offer,I received a return call within the hour and the appointment was set up.Being in a customer service business myself this is so very important to me.The techs were very prompt! The job they did in the bathroom was outstanding the tiles look brand new like they just came out of the box.They did a great job in cleaning after themselves leaving no mess.
I would recommend your service to anyone.I look forward to having you come and re-do the second bathroom.
I would like to thank you folks for the wonderful job that was done on our shower and tub. When my husband came in all he said was "WOW". It looks so beautiful now. We will definitely keep you in mind for some more or our grout needs.
Thank you! Henry did a very nice job, and we will no doubt keep you in mind for future projects!
Regards, Jeff Geddes
The gentleman you sent is truly the most professional & the best I have EVER had the privilege with whom to work! Tell how much he impressed me my father & my friend! Best wishes to you & your families for a safe, fun, pleasant & prosperous holiday season & 2012!
Michael K. (Mike) Moore, Esq., Ph.D., Ed.D.
I wanted to thank you for your time and attention to detail on this job. I just received an email from the builder explaining that the homeowner is happy with both the result and conscientiousness of your master technician.
Dan Lacinski, Owner of Flooring Design Associates
Thank you so much - Miguel did a fantastic job.
I just wanted you to know how pleased we were with the service provided by your company. Both you and Jorge were very professional and pleasant to work with. The shower looks fantastic! We will definitely use Grout Medic in the future.
I can't begin to tell you how pleased I am with our "new" floor. It looks wonderful! The only thing I regret is not being able to do it sooner. Carlos was great, too. He was very polite and professional. Great job!
Hector and George did a great job. We are very pleased.
You are welcome - thank you for the great customer service. I enjoyed meeting Jesus, and Jorge did a fantastic job in our bathroom. We will definitely recommend your service to others!
Thank you. Carlos was wonderful. Very professional and cleaned up!
Thank you for the service. I must add your three master technicians we're extremely professional, customer orientated and provided a quality job. I'm so impressed with the re-grouting and chalking.
Thank you for everything. :) The bathrooms look great and I am grateful for your help.
Thanks so much! :)
I just wanted to take a minute to tell you how professional your men were while working on our job. Everyone I was involved with at Grout Medic was pleasant, knowledgeable and respectful of our home. From the beginning when I called and was treated so well on the phone to the last thing of leaving the house cleaner than when they came. Thank you for making our experience a great one.
The Sanning Family
Charles and I really appreciate the fine job that Hector did at our home. I discussed the colors with him when he arrived so he knew that I was a little nervous about the color selections. At lunchtime, Hector told me that I had the wrong product for the master bathroom countertop backsplash seam - grout, not caulk. We really thank him for his concern that the job be done correctly and last a long time, not just look cosmetically good. He also said that Antique White would really be a better color choice than Bright White for the shower floor. I think that these changes in color/product added some some extra time to his work day, but he really wanted the job to be right. It is so great to be delighted with Hector and the work that he accomplished at our home.
Charles and Gloria Stelmokas
Thank you so much for the beautiful work.
Thank you for a job well done!
Carlos did an excellent job. The floor looks brand new. I wish I had known about your company sooner. I'm putting you on my "got to" list for any work in the future.
Working with your company was a pleasure! They were timely, courteous and did great work! Thank you and I am sure we will use you again.
Your team did a wonderful job. We are very pleased.
Thank you for caring about your customers and about quality. I am sincerely appreciative.
Thank you very much for all your team’s great work! I was impressed with your company, beginning with the detailed and project based quote provided by Jesus before he left my home. You delivered exactly what he promised. Removing the epoxy grout was hard work and now we have our steam shower retreat back - without a speck of mold. Our gleaming chocolate marble counters didn’t look this good originally! The floor grout once again matches the clean look on the walls. As I told you before, you should be very proud of your company and staff. They do great work and we would recommend Grout Medic any day.
Thank you Jesus to you and your company for such a great job!! My floors look amazing and so clean! And I can't even believe the shower! It looks brand new! Thank you to Jorge and Carlos did a great job and were super easy to work with! Thank you!
Thank you so much for fitting in our cleitn on such short notice. Not only was the job well done, she was pleased with both of our high levels of service. Friend of the Family, and our other division Ready2Market will continue to call you for work!
Anne McMahon, Owner
From the initial contact, efficient scheduling and follow up, reasonable quote and, most importantly, high quality work. George just left my home. My 30 year old shower looks brand new and my bathroom is cleaner than when the work was started. Please feel free to use me as a reference. I appreciate your commitment to quality and customer service.
Heather O'Mara, Littleton, CO
I was amazed when I got home - I actually did a dance! I will definitely hire you and have Henry come back for any other grout and tile work!
Rosalie M., Littleton, CO